General terms
Last updated: 1/10/2024
GRAYHATS S.L.U. (‘we’, ‘us’, ‘our’ or ‘the Company’) respects and protects the privacy of our website users. This Privacy Policy describes how we collect, use and protect the personal data we collect through our contact form and any interaction on our website.
At GRAYHATS S.L.U. we process the information you provide us with in order to provide you with the service you have requested and to invoice you. The data provided will be kept for as long as the business relationship is maintained or for the time necessary to comply with legal obligations and to meet any possible liabilities that may arise from compliance with the purpose for which the data was collected.
The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain information on whether we at GRAYHATS S.L.U. are processing your personal data, and you may therefore exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to the processing thereof before GRAYHATS S.L.U., Avda. Gran Capitán 46, office 1-1 Córdoba - Spain or at the e-mail address info@grayhats.com, by sufficiently identifying yourself in your request by electronic means or, failing this, by means of a duly signed request.
However, if the data controller has reasonable doubts as to the identity of the natural person submitting the request, he/she may request that additional information necessary to confirm his/her identity be provided.
Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, you may lodge a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 - 28001 Madrid - Spain.
1. Data Controller
- Identity: GRAYHATS S.L.U. - NIF: B14967541
- Postal address: Avda. Gran Capitán 46, oficina 1-1 Córdoba - Spain
- Telephone: +34 957 858 977 - E-mail: info@grayhats.com
2. Data Collected
- Name and surname.
- E-mail address.
- Contact telephone number.
- Any other data that you voluntarily include in the form message.
3. Purpose of processing
- The data collected will be used for the following purposes:
- To respond to your queries and requests sent through the form.
- To provide information about our cybersecurity services, if you have requested such information.
- To improve our services and the content of our website, based on interactions with users.
- Legal basis: Processing is carried out in accordance with the user's consent by completing and submitting the form.
4. Data Retention
Your personal data will be stored only for as long as necessary to fulfil the stated purposes. Once this need has ended, they will be securely deleted, unless there are legal obligations that require them to be retained.
5. Sharing of Data with Third Parties
GRAYHATS S.L.U. will not share your personal data with third parties, except in the following cases:
- To comply with legal obligations.
- When it is necessary for the provision of our services and with suppliers that have guarantees of security and confidentiality.
6. User Rights
You have the right to:
- Access your personal data.
- Request the rectification of inaccurate data.
- Request the deletion of your personal data when it is no longer necessary.
- Limit the processing of your data in certain circumstances.
- Oppose the processing of your data for reasons related to your particular situation.
- Request the portability of your data to another data controller.
- You can exercise these rights by sending a request by e-mail to: info@grayhats.com.
7. Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.
8. Cookies and Analytics Tools
Our website may use cookies to enhance the user experience. Please see our Cookie Policy for more details.
9. Changes to the Privacy Policy
GRAYHATS S.L.U. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised update date.
